TADANO America and Garrod Hydraulics partner to improve hydraulic cylinder service
TADANO America Corporation has announced a partnership with Garrod Hydraulics for the repair and restoration of hydraulic cylinders. “As the only authorized service center in the US for Montanhydraulik cylinders, Garrod is able to provide OEM approved repairs that are time and cost-effective repairs for cylinders that are used in our all-terrain cranes,” said Tony Trosclair, general manager, TADANO customer service. Trosclair also stated that Garrod’s state of the art facilities and staff are uniquely equipped to handle even the most challenging repairs.
Garrod Hydraulics sales representative Brian Hollerbush said that TADANO and his company have a mutual goal of providing service excellence. “Both TADANO and Garrod are committed to providing a positive and professional customer service experience to our customers, making our partnership a natural fit.” Hollerbush said.
About TADANO America Corporation
Established in 1993 in Houston, Texas, TADANO America Corporation is the strategic base for sales of rough terrain cranes and all terrain cranes for the North American market. TADANO America has dedicated customer service office locations located in Houston, Texas and Edmonton, Alberta providing direct-to-customer product support.
TADANO’s corporate office, located in Houston has 46,000 square feet of warehouse space for parts and storage. TADANO’s field service staff works in key areas throughout North America continuing TADANO’s core values of safety, quality, and efficiency. TADANO’s products are available through a broad network of dealers, agents, and partnerships. TADANO America Corporation is a subsidiary of TADANO, LTD.
About Garrod Hydraulics
Garrod Hydraulics has been in business since 1978 in York, Pennsylvania. From the beginning the focus has been on the quality of services. This commitment to quality service and customer satisfaction has been in place since day one, but was formally recognized in 1999 when Garrod Hydraulics became the first ISO 9002 certified supplier in hydraulic cylinder service and repair in the U.S. Today, the company is one of the largest industrial hard chrome plating shops on the East Coast.
Valerie Satula, Marketing Manager